Privacy Policy for Rebate99
How Long Records Are Kept, Why Each Type Is Held and Who Data Is Shared With.
How Long Records Are Kept
Contact form messages and their associated data are kept only as long as necessary to resolve your enquiry or comply with legal obligations. Once no longer needed, they are securely deleted. Server logs are retained for a limited period (typically a few months) to analyse trends and investigate security incidents. After that period, or when they are no longer required, they are erased automatically.
Why Each Type Is Held
Contact form submissions are held to answer your questions, resolve account issues, or respond to requests. Without this information, the site cannot reply to you or provide the support you need. Server logs (IP address, browser, pages viewed) are used to maintain site security, diagnose technical problems, and understand how visitors use the lobby. This helps improve performance and prevent fraud or abuse.
Who Data Is Shared With
The site shares personal data only with analytics providers and hosting companies that act strictly on the site’s instructions. These service providers help us understand usage and keep the platform running reliably. Your data is never sold, rented, or traded to third parties for marketing or any other purpose. The site does not share information with advertisers, data brokers, or unrelated businesses.
Cookies and Turning Them Off
The site uses cookies to remember your preferences, keep you logged in, and analyse traffic. These are small text files stored on your device by your browser. Essential cookies are needed for the platform to function properly. If you disable cookies in your browser settings, you may still access the site, but some features—such as staying logged in or saving language settings—will not work. Your experience may be less convenient.
More detail
Your Rights to Access and Delete Data
You may request a copy of the personal data the site holds about you at any time. Simply submit a request through the contact form, and the platform will provide the information in a clear format within the timeframe required by Malaysian law. You also have the right to ask for your data to be deleted. Send a deletion request through the contact page, and the site will remove your records unless it is legally required to keep them. There is no charge for these requests.
What We Collect and When
The site collects information you submit voluntarily through the contact form, such as your name, email address, and message. This happens only when you choose to send an enquiry or request support. The platform also automatically records standard web server data each time you visit: your IP address, browser type and version, the pages you view, and the time of your visit. This is logged by the server as part of normal operation.
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