Your Questions, Answered
What This Page Covers and Still Have a Question?.
The common ones
How long do withdrawals take?
Withdrawals are processed within 30 minutes during operating hours. After the team approves the request, the money leaves the site immediately. The total time you wait depends on your chosen channel: e-wallets land in minutes, bank transfers take a few hours.
Is this site secure?
Traffic is encrypted end to end and an account is verified once before it can withdraw. Rebate99 lists SSL Secured and RNG Verified.
What happens if a game disconnects mid-round?
The stake you placed is never at risk from a dropped connection. The game records your bet the moment it is placed, and the result is determined independently of your internet. When you reconnect, the outcome and any winnings will be waiting in your history.
Are there fees on a deposit?
Limits and timings are set by the payment channel rather than by the site, so they rarely change. USDT TRC20 and Boost are the fastest listed here.
What does a first deposit cost?
The floor is RM30 through USDT TRC20 and Boost, or RM50 by direct bank transfer.
Where is my withdrawal sent, and does it go back through the method I deposited with?
Funds typically land in your account within 30 minutes after approval, sometimes faster with e-wallets. The destination is the same payment method you used to deposit, provided that channel supports outgoing transfers. If it does not, the team will contact you to arrange an alternative.
What This Page Covers
This page collects the most common questions players ask about using the platform. It covers deposits, withdrawals, account verification, supported payment channels, mobile access, and what happens if a game drops mid-round. Every answer is written to give you the practical detail you need without fluff. If you are new to the site or just want a quick refresher, these eight points will save you time.
Still Have a Question?
If your question is not listed here, the quickest way to get an answer is to open the live chat widget at the bottom of any page. The support team works around the clock and typically replies within a few minutes. You can also scroll down to the footer of the site and look for the 'Contact Us' link. That page lists every way to reach the team, including email and a contact form. No question is too small.
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